The electronic products sold on the website are provided with a 14-day warranty from the date of confirmed delivery. Upon receiving your order, please inspect for any damages or defects. Orders containing defective products should be reported to us immediately for replacement or refund. Liquid products, atomizers/cartomizers, drip tips, tanks, and clearomizers are not eligible for warranty or refund and therefore sold “as-is.” Shipping fees are non-refundable. In the case of any manufacturer defect, shipping from and to the customer for replacement will be compensated. Should you have any problems or concerns, please do not hesitate to contact us. For exchanges, customers will not be eligible for a refund on shipping and will require the responsibility to handle shipping fees/handling. Exchange items will not be sent until the original item(s) has been returned to us and has been thoroughly inspected. Products that are functional, not sold by, damaged from misuse, or outside of the warranty period will be sent back to the customer without exchange. Our goal is to ensure positive customer satisfaction. To the fullest extent permissible pursuant to applicable law, SaveOnVapes.comdisclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement.